Our Commitment
Last updated October 20, 2026
Before you call, it is fair to know exactly what is being promised. Four things, each one about this service rather than about anybody else’s work.
Answered every hour of every day
This number is staffed around the clock, every day. The first call gets a person, not a queue that opens at nine.
Free to you, start to finish
Using this service costs you nothing. No charge to call, none to be connected, and none for whatever quotes you collect. Only the work you hire is paid for, and you pay the contractor directly.
Licensed, insured and nearby
The connection goes to a licensed, insured independent contractor working in the Seattle area rather than to a call centre two states away. Confirm the license and the insurance yourself before anyone starts — it is your right and your responsibility.
A poor fit is fixed by one more call
If the first connection does not work out — no call back, no show, or a quote you do not trust — ring the line again and you will be put through to a different contractor.
Where these commitments stop
These are commitments about a connection, not about construction. The contractor is an independent business and the job is their contract with you — so get the scope, the price and any workmanship guarantee from them, in writing, before work starts.
The full disclaimer is on the disclaimer page.